Skip to content

1. General Information

This Privacy Policy sets out the rules for the processing of personal data of users of the website whole-prey.eu, operated by:

Data Controller:
Raw Petfood
Rudnicze 29
62-113 Wągrowiec
Poland
VAT ID: PL7661948811
Email: kontakt@raw-petfood.pl

The Data Controller takes special care to protect users’ privacy and to ensure the security of the personal data processed.

2. Scope of Collected Data

Through the contact form, the following personal data may be collected:

  • full name,
  • company name / pet shop name,
  • email address,
  • phone number,
  • message content,
  • other data voluntarily provided in the form.

Providing personal data is voluntary, but necessary in order to submit an inquiry and receive a commercial offer.

3. Purpose of Data Processing

Personal data are processed for the purpose of:

  • responding to inquiries submitted via the contact form,
  • preparing and sending commercial offers,
  • establishing and maintaining business contact,
  • pursuing the legitimate interests of the Data Controller related to communication with potential business partners.

4. Legal Basis for Data Processing

Personal data are processed on the basis of:

  • Article 6(1)(b) GDPR – actions taken prior to entering into a contract,
  • Article 6(1)(f) GDPR – legitimate interests of the Data Controller,
  • Article 6(1)(a) GDPR – the user’s consent (where required).

5. Data Retention Period

Personal data will be stored:

  • for the period necessary to handle the inquiry and conduct correspondence,
  • and thereafter for the period required by applicable law or until consent is withdrawn (where applicable).

6. Data Recipients

Personal data may be disclosed to:

  • entities providing website maintenance services (hosting, IT support),
  • entities providing accounting or legal services – only to the extent necessary.

Personal data are not transferred outside the European Union or to international organizations.

7. User Rights

Each data subject has the right to:

  • access their personal data,
  • rectify their data,
  • erase their data (“right to be forgotten”),
  • restrict processing,
  • object to processing,
  • data portability,
  • withdraw consent at any time.

To exercise these rights, please contact the Data Controller.

8. Right to Lodge a Complaint

The user has the right to lodge a complaint with the President of the Personal Data Protection Office if they believe that the processing of their personal data violates the provisions of the GDPR.

9. Cookies

The website whole-prey.eu uses cookies to ensure proper operation of the website, improve user experience, and collect statistical data.

Cookies are small text files stored on the user’s end device while browsing the website.

9.1 Types of Cookies Used

The following types of cookies may be used on the website:

  • essential (technical) cookies – enable proper functioning of the website and contact forms,
  • functional cookies – allow the website to remember user-selected settings,
  • statistical cookies – used to collect anonymous statistical data on website usage (e.g. number of visits, traffic sources),
  • marketing cookies – may be used for marketing purposes, if such activities are implemented.

9.2 Cookie Management

Users may change their cookie settings at any time via their web browser, including blocking cookies or deleting previously stored files.

Restricting the use of cookies may affect certain functionalities of the website.

9.3 Consent to Cookies

During the first visit to the website, users are informed about the use of cookies and may give or refuse consent via an appropriate cookie banner.

10. Changes to the Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy. The current version of the document is always available on the website.